Roof Warranties (How They Work)
Property Owners Roofing Program:
Many Property Owners Have a national roof management program that utilizes Roofing Materials Manufacturer’s To assist with the new roofs installed.
This provides for a high level of “Quality Assurance” or “Standard of Performance” necessary to meet Property Owners critical standards for new roof applications.
The manufacturer’s recommend and use “Approved, Certified Roofing Contractors” to install the new roofs.
Manufacturer’s have deeper pockets and additional resources to get roofing projects completed with owners best interests at heart
Roof Warranties (In General)
Contractors performing re-roofing generally have a “Contractual Obligation” to provide a 2 year “Contractors Warranty” to the manufacturer AND the Owner as well as a 10, 15, or 20 Year “Manufacturer’s Warranty” for the completed work.
The “Manufacturer’s Warranty” is “Requested by the certified roofing contractor and paid for by the Owner as part of the project costs.
The Roofing Contractor AND the Manufacturer provides the warranty to Property Owner for the new roof.
Contractors are partners to and contractually obligated to the manufacturer’s for 2 years once the new roof is completed
Contractors must be approved applicators of the manufacturer’s system.
Property Owner typically requires a “Two Year” warranty for the new roof system installed that covers labor and materials from the contractor.
Even though the installing contractor provides the “Two Year” Warranty, The manufacturer requires that Property Owner report all roof leaks to their “Warranty Services Department”.
Manufacturer’s offer many types of warranties
Manufacturer’s Sell warranties (They are not “Free” which means Property Owner Pays for them)
Manufacturer’s issue and service the warranties (When the new roof is installed by a “Certified Contractor”).
Most Manufacturer’s provide technical assistance and inspections during installation. (To protect their interest and reduce their liability.)
Manufacturer’s require in progress inspections during the new roof installation.
All Manufacturer’s warranties require written request for service under the warranty beginning at the date the new roof is completed.
Types of Manufacturer Warranties
Material only – Usually Free-Covers manufacturing defects.
Limited Warranty – Outlines specific coverage Time and limits
Labor and Material No Dollar Limit (NDL)- Usually a cost associated with but covers the labor that installed it as well as the materials.
Total System Warranty – Usually a higher cost, but covers all materials provided by the manufacturer and the labor that installed it.
It Is Recommended that Property Owner buys the “Labor and Material” NDL Type Warranty, 15, or 20 year coverage
Manufacturer’s are obligated to make repairs to the roof system when leaks occur for “Covered Conditions”
Covered Conditions typically Include:
- Failing Seams of the roof system in the field, walls, and curbs for roof top equipment.
- Failed flashings at walls, and curbs for roof top equipment.
Roofing Warranties (Typical Exclusions)
Any materials not provided by the manufacturer or Not installed by the “Certified Roofing Contractor”.
Physical damage (Holes) caused by others or sub trades such as HVAC contractors.
HVAC Leaks – Water infiltration into and through HVAC units, leaking overflow pans.
Water infiltration through walls.
Water infiltration through windows.
Acts of God (Storm, wind damage)
Water migration from adjoining areas.
Save the warranty document for future use
Know the manufacturer
Know the warranty cost
Know the type of warranty
Know what the warranty covers
Know what the warranty excludes
Know when the warranty expires
Know what you must do (As an Owner) to maintain the warranty
Roofing Contractors based about of Auburn, GA specializing in nearly all types of roofing installations! Established in the mid 2000s, we have completed hundreds of roofing systems to provide ultimate customer satisfaction.
Call us for a free inspection!
Give us a call and have us come out to your property to inspect your roof to be able to tell you things like the cost of replacement, how many years you have left on your roof, and what you can do to extend the life of your current roof.